Content Auditor Section Breakdown

Owned by Lorenzo Phillips
Last updated: Mar 27, 2021
3 min read

Below is a brief summary of each of the Content Auditor sections (viewed as links in the application.

This section contains charts that are a visual representation of the Content Auditor sections (Global, Project, Scheme, JSM and Instance.

The bar charts were created to give the user a quick overview of the totals contained on each tab under this area.

This section contains charts that provide a breakdown of key metric areas that are essential to the daily duties of a Jira Administrator. Metrics such as a breakdowns of:

  • Jira projects by:

    • Statuses: Active, Archived and Deleted

    • Templates: Software, Business and Service Desk

    • Categories: Classic vs Next-gen

  • Jira statuses by Status Categories:

    • To Do

    • In Progress

    • Done

    • No Category

  • Jira boards by:

    • Scrum

    • Kanban

    • Simple

  • Filters by Permission Levels

    • Project

    • Group

    • LoggedIn

    • Private

    • Global

This section represents content in Jira that is at a global level or another way of stating this is it is not project specific. The following information can be found under this area in tabular format:

  • Active Projects

    • Contains options to archive or delete Projects

Be sure to pay attention to the confirmation popups as you responses will dictate whether the project goes into the Trash Bin or is permanently removed from the instance.

IMPORTANT NOTE: Projects that are permanently deleted CANNOT BE RECOVERED unless it is restored from a backup. If you require a restore, then you will need to open a support ticket with Atlassian.

  • Archived Projects

  • Deleted Projects

    • Contains an option to Restore Projects in the Trash Bin

  • Project Categories

    • Contains an option to delete Project Categories

  • Project Roles

  • Statuses

  • Resolutions

  • Priorities

  • Issue Link Types

    • Contains an option to delete Issue Link Types

This section represents content in Jira that is at the project level or content that is closer to the daily operations of Jira projects:

  • Issue Types

    • Contains an option to delete Issue Types

IMPORTANT NOTE: Issue Types must be inactive for successful deletion. If active, you will receive an error message and that selection will remain and be deselected.

  • Workflows

  • Fields

  • Field Configurations

  • Screens

  • Boards

    • Contains an option to delete Boards

  • Dashboards

    • Contains an option to delete Dashboards

  • Labels

  • Filters

    • Contains an option to delete Filters

This section provides a summary of content that is specific to the schemes. Information on the following schemes can be obtained:

  • Issue Type Schemes

  • Workflow Schemes

    • Contains an option to delete Workflows

IMPORTANT NOTE: Workflows must be inactive for successful deletion. If active, you will receive an error message and that selection will remain and be deselected.

  • Screen Schemes

  • Issue Type Screen Schemes

  • Field Configuration Schemes

  • Notification Schemes

  • Permission Schemes

    • Contains an option to delete Permission Schemes

IMPORTANT NOTE: Permission Schemes must be inactive for successful deletion. If active, you will receive an error message and that selection will remain and be deselected.

  • Issue Security Schemes

This section is specific to Jira Service Management projects. While JSM projects are also listed under the projects area of the Global Content Auditor section, they have been split out as it appears that Atlassian will evolve the JSM REST API with functionality that is specific to these types of projects. The following areas are represented in this section:

  • JSM Instance

  • JSM Projects

  • JSM Organizations

    • Contains an option to delete Organizations

This section provides a summary of content at the system level of Jira. While it is expected that Jira Administrators would not use this section as much as the others, it was created to provide the administrators with a quick and easy way to get key information about their Jira instance. Most notably, the main Global Settings can be found here without needless scrolling through a full list of other, undesired system settings. The following tabs can be found under this section:

  • Instance Info

    • Base Url

    • Build Date

    • Build Number

    • Default Locale

    • Deployment Type

    • SCM Info

    • Server Title

    • Version

    • Version Numbers

  • Licensed Project Types

    • Business

    • Service Desk

    • Software

  • Global Settings

    • Attachments Enabled

    • Issue Linking Enabled

    • Subtasks Enabled

    • Time Tracking Enabled

    • Unassigned Issues Enabled

    • Voting Enabled

    • Watching Enabled

  • Attachment Settings

    • Enabled

    • Upload Limit

  • Time Tracking Providers

    • If using time tracking options in Jira, you should see the default provider name of “Jira provided time tracking” but if using an external time tracking system, you may see something like “Tempo Timesheets” in the list as well.

  • Users

    • A list of all of the users that have access to you instance, not just Jira users.

NOTE: There will be times when the User Email column will not display an actual email address. This is by design at the Atlassian level where users have the option to display or hide their email address.

If the user has hidden their email via the profile setting, you’ll see “User has blocked email visibility” in the column instead.

In the event, it is an account that is linked to the installation of an Atlassian App, you see “App account” in the column.

  • Groups

    • A list of groups that exist in your instance along with the type of account it is, which is visible in the Group Type(s) column.